VISTA NZ Journeys & Guides

Privacy Policy

Last Updated: 15 January 2025 • Compliant with NZ Privacy Act 2020

1. Data Controller Identification

This Privacy Policy governs how Vista New Zealand Journeys Ltd ("Vista NZ", "we", "us") collects, stores, and processes personal data obtained via this website. We operate under the laws of New Zealand and are subject to oversight by the Office of the Privacy Commissioner (OPC) New Zealand.

For data protection inquiries, please contact our privacy representative at: [email protected].

2. Scope of Policy

This policy applies to all visitors, clients, and users accessing our travel blog, planning forms, and related digital services.

3. Categories of Data Collected

Directly Submitted Information: When you complete our contact or consultation form, we collect your name, email address, phone number (if provided), and travel notes.

Automatically Collected Information: We log browser type, IP address, device telemetry, referring pages, and session duration through cookies and analytics tags.

4. Purpose and Legal Grounds for Processing

Processing Purpose Data Collected Legal Basis (NZ Privacy Act 2020 / GDPR)
Responding to Travel Enquiries Name, Email, Phone, Message Performance of Service / Steps prior to Contract
Website Performance & Analytics IP, User-Agent, Pageviews Explicit Consent (Consent Mode Opt-in)
Legal Compliance & Security Logs, Consent Records Legal Obligation (IP Principle 1)

5. Cookies & Google Consent Mode v2

We utilize Google Consent Mode v2. Non-essential tracking cookies (Analytics and Advertising) remain disabled by default until you grant affirmative consent via our banner. You may change your consent at any time by clicking 'Cookie Preferences' in our footer.

6. Third-Party Sharing

We do not sell, rent, or trade your personal information. Data may be processed by trusted infrastructure vendors (web hosting, security firewall, email dispatch) bound by strict confidentiality agreements.

7. International Transfers

Where data is processed outside New Zealand, we ensure adequate safeguards are in place in accordance with Information Privacy Principle 12 of the NZ Privacy Act 2020.

8. Data Retention

Form submissions are retained for up to 24 months to assist with your travel planning history, after which they are securely deleted.

9. User Rights

Under the NZ Privacy Act 2020, you have the right to access and request correction of your personal data. You may also lodge a concern directly with the New Zealand Office of the Privacy Commissioner (privacy.org.nz).

10. Children's Privacy

Our website is intended for adults aged 16 and older. We do not knowingly collect personal information from children.

11. Contact Information

For privacy queries, email: [email protected].